Refund and Returns Policy

At YourRoamingNotary.com, we are dedicated to providing you with the finest selection of Nike and Air Jordan footwear. Your satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to assist.

1. Return Policy

30-Day Return Window

You have 30 calendar days from the date you receive your item to initiate a return.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
All accessories, manuals, and documentation must be included.
Proof of purchase (order confirmation or receipt) is required.

Non-Returnable Items

Gift cards
Final sale items
Items not purchased directly from YourRoamingNotary.com

2. How to Initiate a Return

Step 1: Contact Us

Email us at [email protected] with your order number and reason for return.

Step 2: Receive Return Authorization

Our customer service team will review your request and, if eligible, provide a Return Merchandise Authorization (RMA) number and return instructions.

Step 3: Ship the Item

Securely package the item, including all original packaging and materials.
Clearly write the RMA number on the outside of the package.
Ship the item using a trackable shipping method.

3. Refund Policy

Processing Time

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund within 2-5 business days.
If approved, a refund will be processed to your original method of payment.

Refund Details

Full Refunds: Issued for items returned due to defects or errors on our part.
Partial Refunds: May be granted if the item is not returned in its original condition.
Shipping Costs: Original shipping charges are non-refundable unless the return is due to our error.

4. Damaged or Defective Items

Reporting Damages

If you receive a damaged or defective item, please notify us within 7 days of receipt.
Provide photos of the damage and a detailed description in your email to [email protected].

Resolution Options

Replacement: We will ship a new item at no additional cost.
Refund: A full refund will be issued if a replacement is not available.

5. Lost or Missing Packages

What to Do

If your package is lost or missing, contact us immediately at [email protected].
We will work with the shipping carrier to locate your package or arrange a replacement or refund.

6. Exchanges

To exchange an item for a different size or style, please follow the return process and place a new order for the desired item.

7. International Returns

Customers are responsible for return shipping costs, duties, and taxes for international returns.
Please contact us for specific instructions.

8. Refund Exceptions

Items returned after 30 days from delivery may not be eligible for a refund.
Items not in their original condition, damaged, or missing parts for reasons not due to our error may be denied a refund.

9. Contact Us

If you have any questions about our Refund and Returns Policy, please contact us:

Email: [email protected]
Customer Service Hours: Monday to Friday, 9 AM – 6 PM EST

10. Policy Updates

We reserve the right to modify this policy at any time.
Changes will be posted on this page and are effective immediately upon posting.

11. Compliance with Google Shopping Policy

This Refund and Returns Policy is designed to comply with Google Shopping policies, ensuring transparency and customer satisfaction. We are committed to providing clear information about our return and refund processes to facilitate a trustworthy shopping experience.

Thank you for shopping with YourRoamingNotary.com!