Shipping Policy

At Your Roaming Notary, we are committed to providing our customers with a reliable and efficient shipping experience. We understand how important it is for your Nike and Air Jordan shoes to arrive on time and in perfect condition, and we strive to make the shipping process as seamless as possible. Our Shipping Policy is designed to give you complete transparency regarding processing times, shipping options, and delivery-related issues. Below, we provide detailed information about our shipping practices, all in compliance with Google Shopping standards to ensure customer satisfaction.

Processing Time

We work diligently to ensure that your order is processed quickly while maintaining the highest quality standards.

Processing Time: All orders are processed within 2-4 business days (Monday to Friday). This includes order verification, quality checks, and secure packaging. Please note that orders placed after business hours, on weekends, or during public holidays will begin processing on the next business day. During high-volume shopping seasons, processing times may be slightly extended, but we will notify you of any potential delays.

Shipping Time and Cost

We offer a variety of shipping options to ensure your products arrive safely and promptly. Below are the shipping times and fees for orders placed through Your Roaming Notary.

Shipping Time: Once your order has been processed, it will typically be delivered within 7 to 15 business days (Monday to Friday). Shipping times may vary based on your location, the shipping carrier, and any unforeseen delays. We do our best to meet these estimated delivery windows, but please note that external factors such as weather conditions or carrier delays may affect delivery times.
Shipping Fee: For orders under $199, a flat shipping fee of $7.99 will be applied. We offer free shipping on all orders over $199. The applicable shipping fee will be clearly displayed at checkout to ensure full transparency.

Shipping Methods

We have partnered with trusted shipping carriers to provide safe and reliable delivery options for your Nike and Air Jordan shoes.

Shipping Carriers: We use FedEx, UPS, and USPS for all domestic deliveries within the United States. Each of these carriers offers dependable services that allow us to track your package every step of the way, ensuring timely and safe delivery.
Shipping Coverage: At this time, Your Roaming Notary only ships to locations within the United States. We do not offer international shipping, but we are exploring opportunities to expand our coverage in the future.

Taxes and Fees

We aim to provide a straightforward and transparent pricing experience.

Sales Tax: A 5% sales tax will be applied to all orders at checkout. This ensures compliance with applicable regulations, and the tax amount will be clearly displayed during the checkout process.

Tracking Your Order

We know how important it is for you to track your order’s progress, which is why we offer detailed tracking for every shipment.

Tracking Information: Once your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number. This tracking number can be used to monitor your package’s journey on the carrier’s website (FedEx, UPS, or USPS). We recommend checking the tracking details periodically for the most up-to-date information on your delivery status.
Tracking Assistance: If you experience any issues while tracking your package or if you have any questions about your delivery, please contact us at [email protected]. Our customer service team is always here to help.

Delivery Issues

We take every precaution to ensure your package arrives in excellent condition and on time, but we understand that delivery issues can occur. Here’s how we handle delivery-related problems:

Delayed Deliveries: If your package has not arrived within the estimated delivery window, please contact us at [email protected]. We will work closely with the carrier to investigate any delays and provide updates. If your package cannot be delivered for any reason, we will offer you the option of a full refund or a replacement product at no additional cost.
Incorrect Address: To avoid delivery issues, please double-check the shipping address you provide during checkout. If you realize that you entered the wrong address after placing your order, contact us immediately at [email protected]. We will do our best to update the address before the package is dispatched. If the order has already shipped, we may not be able to reroute it, and additional fees may apply if the package is returned to us.

Damaged or Lost Items

We take the utmost care when packaging your order to ensure it arrives in perfect condition. However, if your item arrives damaged or if your package is lost in transit, we are here to assist.

Damaged Items: If your product arrives damaged, please contact us at [email protected] within 7 days of receiving your package. Include clear photos of the damaged item and its packaging, along with your order details. We will review the situation and provide a suitable solution, which may include a replacement product or a full refund. You will not incur any additional costs for replacements or refunds related to damaged items.
Lost Items: If your package is marked as delivered but you have not received it, we recommend first checking with neighbors or your local carrier office to ensure it wasn’t misdelivered. If the package is still missing, please contact us at [email protected], and we will assist you in locating the package or filing a claim with the carrier. Depending on the outcome, we will either send a replacement or issue a refund.

Returns & Exchanges

We want you to be fully satisfied with your purchase. If for any reason you need to return or exchange an item, we offer a flexible process to make it as convenient as possible.

Returns: You may return any unused, unworn items within 30 days of the delivery date for a full refund. To initiate a return, please contact us at [email protected] with your order number and reason for the return. We will provide you with a return authorization and instructions on how to send the item back to us. Please ensure that all returns are authorized before sending the product back to avoid delays in processing.
Return Shipping Costs: If the return is due to an error on our part (such as an incorrect item or a defective product), we will cover the return shipping costs. For other returns, the customer is responsible for return shipping fees. We recommend using a trackable shipping service to ensure the safe return of your item.
Exchanges: If you wish to exchange an item for a different size, color, or style, please follow the same return process. Once we receive the original item and verify its condition, we will ship the replacement item at no additional cost. If the exchange is due to an error on our part, we will cover all shipping costs associated with the exchange.

Customer Support

We are committed to providing excellent customer service and ensuring that your shopping experience with Your Roaming Notary is smooth and enjoyable. If you have any questions or concerns about our Shipping Policy or need help with an order, return, or exchange, please do not hesitate to contact us at [email protected]. Our customer support team is available to assist you and will respond to your inquiries within 24 hours during regular business days.

Thank you for choosing Your Roaming Notary for your Nike and Air Jordan shoe needs. We value your trust and are committed to delivering high-quality products and outstanding service. We look forward to providing you with a seamless shopping experience!